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Pay Later with Klarna


Buy it. Love it. Pay for it.

  •  30 days to pay with no interest or fees for the service

  •  Try your goods before paying

  •  Simple and safe

Step 1

Enter your address details

Step 2

Select ‘Pay Later’ at checkout

Step 3

Receive payment instructions from Klarna via email

Step 4

Get your goods and pay when you’re happy!

Shopping with Klarna

You can review your latest buys and settle your monthly statement at any time by logging in at www.klarna.com. If you need further assistance you can contact our customer care team for free, or use our online chat service.

Peace of mind with Klarna’s Buyer Protection

You only pay for goods you receive. If you don't receive what you ordered, call our customer services and we’ll help resolve the issue.

>> NEW! >> Want To Spread The Cost In 3 Instalments?

FREE SHORT-TERM INSTALMENTS! You can now spread the cost over 3 equal payments over 60 days with Slice It In 3!

Klarna’s Slice it in 3 lets you part pay in three equal instalments, with each instalment automatically collected monthly from the debit or credit card entered during checkout.

Any credit or debit card can be used, with NO FEES & NO INTEREST - ever!

Simply enjoy the benefits of purchasing - with a payment plan! (minimum order spend £100)

Contact Klarna

If you need further assistance you can contact Klarna’s customer care team for free, or use our online chat service.

Please find links below to Klarna's website where you can find more information on Pay Later & Slice It In 3.

Click here for information regarding Pay Later & Slice It In 3.

Click here for frequently asked questions or Klarna's Customer Service

Local number: 0203 0050 833

Freephone number: 0808 1893 333


About Klarna

Klarna is one of Europe's fastest growing companies and a leading alternative payment provider. Klarna’s vision is to make all payments ‘Smoooth’ adding value for both the consumer and merchant with our unique payment options and customer experiences.

With Klarna, customers only need to provide top-of-mind information to complete a purchase. At the core of Klarna’s services is Pay later, which lets you check out items in your own home before you pay.

Klarna was founded in 2005. In 2014 we joined forces with SOFORT and formed Klarna Group and in 2017 acquired BillPay. Today we have 1500 employees in 18 markets and lead the way for European alternative payments serving 60 million consumers and 70,000 merchants.


Klarna FAQ's

Who is Klarna?
Klarna is a Swedish payment service provider that takes end-to-end responsibility for your payment. Klarna is the provider of Smooth payments to more than 70,000 online stores. Over 60 million consumers worldwide have trusted Klarna to securely handle their payments.
What are my payment options with Klarna?
You can pay with debit or credit card immediately in the checkout or take advantage of our Pay Later or Slice It In 3 payment options, where you can pay for the goods once you have received them via credit card or debit card.
How does Pay Later work?
Once your order's confirmed, you'll receive an email with payment instructions within two days from Klarna. You'll then have 30 days to try on your order and only pay when you’re happy. Complete the payment online, at your convenience, with no extra cost. You can pay via credit or debit card at www.klarna.com/uk .
How does Slice It In 3 work?
On orders valued over £100, you may be offered the new "Slice It In 3" option. If you choose this option, payments will be taken automatically in three equal monthly instalments from the credit/debit card entered during checkout. This method simply spreads the cost of purchase over time by scheduling payments from your own credit or debit card - costing no more than if you simply paid for the entire purchase up front. Instalments are equal in amount and interval, scheduled in advance.
Am I eligible for Pay Later & Slice It In 3?
To use these options you must be at least 18. Whilst these options are widely promoted, Pay Later and Slice It In 3 is subject to your financial circumstances. When choosing to Pay Later or Slice It In 3, our assessment will not affect your credit rating.
How can I increase my chances of being accepted for Pay Later & Slice It In 3?
Klarna is unique and offers these 2 options based on a number of factors such as the order value, previous order history and item availability.
If you are 18 or over, you can improve your chances of being offered Pay Later & Slice It In 3 by ensuring you provide your full name and accurate address details and shipping to your registered billing address.
All orders are assessed individually. Just because you have had Pay Later or Slice It in 3 before does not mean it will be offered for every order and in turn, as it is denied does not mean it will be denied for all future orders.
Will a credit search take place against me?
Klarna may run so-called unrecorded enquiries (or soft credit searches) that do not affect credit scoring and are only visible to you and Klarna, but not visible to other lenders. Neither Klarna nor 11 Degrees LTD run credit searches against you that could impact your credit rating.
Why have I not been offered Pay Later or Slice It In 3?
Although the Pay Later & Slice It In 3 options are widely promoted, it is not always universally available. These two methods are automatically generated by algorithms that are dependent upon a number of factors including amount of order, the online store, previous order history and item availability.
Alternatively, you are able to complete your order by paying by credit or debit card at the checkout.
I have been asked to go to Klarna's site. Is this correct?
If you have chosen to use the Pay Later option, Klarna will send you an email with further details on how to pay. Your email will contain a link to Klarna where you can settle your payment with your credit or debit card.
What do I need to provide when I make a purchase?
If you want to make a purchase with Klarna you need to provide your name, address and email address. For some orders you may need to provide your mobile number and date of birth, too. All information will be sent to your email address, including payment reminders and links to your online statements. It's very important, that you give us the correct details, as otherwise you will not receive the payment information.
Is my payment information safe?
Payment information is processed securely by Klarna. No card details are transferred to or held by 11 Degrees LTD . All transactions take place via connections secured with the latest industry standard security protocols.
Can I pay before the due date when using Pay Later?
You can pay for your order at any point after you receive the email from Klarna with the details of your payment on. Just follow the instructions on this email to pay for your order.
Have you received my payment?
If you pay by card, 11 Degrees LTD will confirm your order right away. If paying by either Pay Later or Slice It In 3, Klarna will send you a payment confirmation to the email address that you have used for your order. If you have made a payment but not received the payment confirmation, you can always check the status of your order and payments by logging in at www.klarna.com.
What happens if I don’t pay for my order?
If you choose to Pay Later, payment is due 30 days after the item is shipped. To help you pay on time, we'll alert you two days before payment is due – you'll receive email reminders to pay – and, if very late, we’ll also send you a text or letter, too. If you fail to pay Klarna for your order, your credit score will be affected.
If you choose to Slice It In 3, payment will be automatically collected from the debit or credit card entered during checkout. This will be done in 3 equal instalments.
I've received a statement, but I've not yet received my goods.
You have 30 days to pay, so you don’t need to pay right away. If your due date is near and there is no sign of your goods, please contact 11 Degrees LTD to check on delivery. You can also contact Klarna’s Customer Serviceso that we can postpone the due date on your payment.
What happens if I cancel or return my order?
As soon as 11 Degrees LTD have accepted your cancellation/return, then Klarna will cancel the statement or refund your payment.
What happens to my statement, when I've returned the goods?
Once 11 Degrees LTD has received the return (partial or full) and you have received their confirmation of this, an updated statement will be sent to you by Klarna if you've made a partial return. With a full return, your statement will be closed.
I have cancelled my order. How long will it take until I receive my refund?
As soon as the store has registered your cancellation or your return, the refund will be processed within 5 business days.
I have asked for a refund. How will I be refunded?
If you have paid for your order with card, the refund will be made back to the same card. If you have not paid the statement yet, then the refund will reduce the statement or cancel it completely.
I haven’t received an email with my statement/payment information.
If you do not have your statement number to hand you can log in at www.klarna.com/uk, where you will find all of your orders and be able to make payments.
I still have questions regarding payment, how can I get in touch?
Visit Klarna’s Customer Service for a full list of FAQ’s, live chat and telephone options.